Check the status of your order and your licence key delivery. You’ll need the order number from your confirmation email and the email address you used at checkout.
Can’t find your licence key?
Check every folder
Keys are emailed to your billing address. Search your inbox for “Digitlogs” and check spam, promotions and updates folders too.
Order still processing?
If the status shows Processing or On hold, your payment is still being confirmed. Your key is sent as soon as the order completes.
Still need help?
Contact our support team with your order number. Have an account? See every order in My Account.