ANSWERS TO FREQUENTLY ASKED QUESTIONS
After your payment has been successfully processed, your digital license key and activation instructions will be sent to your registered email address.
You can also access your order at any time by logging into your Digitlogs account and visiting the My Orders section.
Most orders are delivered instantly after successful payment.
If you cannot find your license email:
- Check your Spam or Junk folder.
- Log in to your Digitlogs account and view My Orders.
- If your order has not arrived within hours, please contact our support team.
In some cases, additional payment verification may slightly delay delivery.
Yes. DIGITLOGS LTD supplies genuine digital software licenses obtained through legitimate commercial distribution channels.
We are an active Microsoft Partner and Microsoft Indirect CSP Reseller. Our software licenses are intended to activate through Microsoft’s official activation services where applicable.
If you have any questions about a product before purchasing, our support team will be happy to assist you.
Yes, Digitlogs.com is a secure platform. We use advanced encryption technology to protect your personal and payment information.
Absolutely. We use industry-standard encryption to protect your personal data and payment details. Please refer to our Privacy Policy for more details.
Absolutely. Digitlogs uses secure SSL encryption and trusted payment gateways such as Stipe and Paypal. Your card or PayPal details are never stored on our servers.
You can contact our customer support through the “Contact Us” page on our website or by emailing [email protected].
If you encounter any activation issues, please contact our support team with a screenshot of the error message. Once verified, we’ll provide a replacement or full refund as per our guarantee policy.
You can reach us through:
📧 Email: [email protected]
💬 Live Chat: (if available)
We typically respond within a few hours.
Yes. DIGITLOGS LTD is an active Microsoft Partner and participates in the Microsoft Cloud Solution Provider (CSP) program as an Indirect CSP Reseller.
Our Microsoft Partner status can be verified through our official Microsoft Partner profile on Microsoft AppSource.
DIGITLOGS LTD is an independent software reseller. Microsoft, Windows, Microsoft Office, and Windows Server are trademarks of Microsoft Corporation. DIGITLOGS LTD is not owned or operated by Microsoft Corporation.
